Privacy Policy

Welcome to Folkmanis Toys Shop! At Folkmanis Toys Shop (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website puppetstoyworld.com or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this policy. Our shop is designed for families, collectors, and toy enthusiasts around the world, and we strive to maintain a magical and secure experience for all our users.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected when you interact with our site:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (such as credit card details processed securely via our payment gateways), and phone number.
• Transaction Data: Details about the products you purchase, including order history and preferences related to our product categories (e.g., dolls, board games, executive desk toys).
• Technical Data: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
• Communications: If you contact our customer joy team at [email protected], we may keep a record of that correspondence.

2. How We Use Your Information

We use your information to provide, improve, and personalize our services:

• To process your orders and deliver products to you securely.
• To communicate with you about orders, products, promotions, and updates (if you have opted in).
• To enhance your shopping experience by understanding your preferences through data analysis.
• To protect against fraud and ensure the security of our website and customers.
• To comply with legal obligations and enforce our terms of service.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted partners who assist us in payment processing (e.g., PayPal, credit card processors), shipping, marketing, and website operations. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger or acquisition, customer data may be transferred to the new owners.

We do not share data with advertisers or unrelated third parties for marketing purposes without your consent.

4. Data Storage and Security

Your data is stored on secure servers located in the United States and other regions where our service providers operate. We implement industry-standard measures to protect your information:

• SSL encryption technology to safeguard data during transmission.
• Access controls and authentication procedures to restrict unauthorized access.
• Regular security assessments to maintain a high level of protection.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may update or correct inaccurate information in your account.
• Deletion: You can request deletion of your personal data, subject to legal requirements.
• Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for site functionality, such as remembering items in your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads based on your interests (you can opt out through your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses where necessary.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.

10. Contact Us

Thank you for trusting Folkmanis Toys Shop with your privacy. We are dedicated to bringing joy and imagination to your life while protecting your personal information.